Payment & Registration Policies

 

Registration Period

Our children's programming runs from September to June, and we assume all students are registering for the full program year. Registration closes February 1, as we begin preparations for our full company production in June.

 

First Payment & Ongoing Billing

- The first payment is due at the time of registration and confirms your child’s spot.
- Monthly tuition payments are due on the 5th of each month.
- Payments are made via automatic credit card billing. A valid Visa or MasterCard is required at the time of registration. We also accept Interac e-transfer online or cash/credit/debit in person.

 

What's Included in Tuition​​

 

What Your Monthly Tuition Covers
Monthly tuition is a payment toward the full cost of our 10-month program and includes:

• Participation in regular weekly classes (typically one hour per week)

• Rehearsals and performance participation

• Special event costs, such as cast parties and showcase materials

 

Please note: While classes are generally held weekly, the schedule accounts for holidays and breaks, and not every month will include the same number of class days. Tuition remains consistent each month and is not adjusted based on the number of classes held.

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What It Does Not Include

• March Break or Summer Camps (separate registration required)

• Make-up classes for personal scheduling conflicts or absences

 

Our pricing model ensures that over the course of the full program, families receive high-quality instruction, performance opportunities, and community experiences.

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Withdrawal Policy
If you wish to cancel your registration, a minimum of one month’s notice is required. This allows us to plan staffing, class sizes, and productions appropriately.

Discounts
We offer a 10% sibling discount for families with three or more children enrolled in the same session (discount applies to the third and additional children).

Financial Accessibility
We are committed to making our programming accessible to all families. We work with PRO Kids and other community partners to help offset tuition costs for those who qualify. Please speak to a staff member if you'd like to explore payment plans or funding support — we're happy to work with you.

 

Attendance & Class Schedule

Regular Attendance
Students are expected to attend all weekly classes, rehearsals, and performances. These are essential for building skills, teamwork, and readiness for showcases. There are no refunds or credits for missed classes.

No Classes On
- Thanksgiving Weekend
- Remembrance Day
- Christmas Break
- March Break
- Easter Weekend
- Victoria Day Weekend

Weather Cancellations
In the event of severe weather, we may need to cancel classes for safety.
- We do not automatically cancel when schools are closed.
- We will announce cancellations by 2:00 p.m. on weekdays and 8:00 a.m. on Saturdays via email and social media.
- Our calendar includes buffer time for makeup rehearsals or extra sessions as needed.

 

Program Minimum Enrollment Policy
All programs are subject to minimum enrollment requirements. If a class does not meet the minimum number of registered participants, it may be cancelled. In such cases, families will be contacted and offered alternative class times or options. If no suitable alternative is available, a full refund will be issued.